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Important Note:

Please be informed that customer shall request e-invoice latest by 1st on the following month. For example, last day to request e-Invoice for Jan 2026 purchase is by 1st Feb 2026. We are not able to process your request if submission is done after due date. Appreciate your understanding on this matter.
This section is for e-Invoice related enquiry. For matters related to product, price/refund, membership points, complaints etc, please share your comment at ‘Customer Feedback’.

What is your enquiry?

(i) I would like to request e-Invoice for my purchase which occurred in current month. (ii) I would like to request e-Invoice for my purchase which occurred in prior month. (iii) I have not receive e-Invoice after submission. (iv) I received Rejection notification email for my e-Invoice request. (v) Duplicate e-Invoices generated for my request. (vi) Request reprint of receipt for my purchase because I lost my receipt / I did not get receipt. (vii) Others.

Please describe further about your enquiry.

Please provide details of your transaction for our verification. These details can be found in the receipt copy. (Put NA if the information is not available)

*Guideline Refer Here: Example

Please attach the full receipt.
Note: Compulsory for all inquiries except (vi) Request to reprint receipt and (vii) Others.

If you fail to submit an e-invoice request in the customer portal, please attach a screenshot of the customer portal submission page, clearly showing the receipt details that you have entered and the error message.
Note: Compulsory for (iv) Unable to submit due to error on receipt details.

*Guideline Refer Here: Example

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Our Story
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Locate Us
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yes I do!

Membership
Membership Benefits
Membership Tiering
Membership T&Cs
Membership FAQ
Privacy Policy

Delivery Partner

Food Panda